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The bigger the company gets, the further away the decision-makers become from their gaming customers. They just don’t care, or seem to care any more, and it’s all just business. Stuff like playability, consistency, completeness etc just fall off the radar, and while they still want people to buy their stuff, they are happy punting out fewer, bigger sales at higher margins, rather than trimming margins to make expanding the player base a feasible proposition.
GW have done it for years, Hasbro is doing it with MTG and D&D and now Legions has moved from FF to a really big player we are seeing it here too.
Basically, if there is a moral, its “stuff the big boys” and go with indie companies and/or play /print your own homebrew/hybrid games.