Home › Forums › News, Rumours & General Discussion › [What if] Facepage suddenly stopped existing › Reply To: [What if] Facepage suddenly stopped existing
TwoFatLardies did post this on their facepage:
Righty ho. Well, I am not really sure where to begin, but let’s give it a go.
The TooFatLardies website is likely to be down for two weeks. And when it reappears, I’ll be in the US for Historicon. Now, there’s a double whammy.
To provide a bit of context, we, along with several other wargaming companies, use the services of the man I always refer to as the web elf. It’s great to deal with him and he’s a wargamer and consequently it makes life really easy when we release products and he understands exactly what we are doing. He’s also a bloke who goes the extra mile and often works round the clock to make sure things are running as well as they can.
HOWEVER, he’s just had a catastrophic failure of the server he keeps everything on and all the web sites he manages are kaputt, for now. That probably isn’t what has actually happened, as there is all sorts of technical reasons this stuff kicks off, and it’s all beyond me.
HOWEVER (yes, another HOWEVER!) its his 60th birthday tomorrow and his wife has booked a cruise. They leave in the morning. So, that means that until, he returns, nobody can access our web site and, as it is likely it will have to be rebuilt from scratch, which rather compounds the issue.
Now, there are moments in life which test one’s patience and, frankly, this is one. But the reality is that I could jump up and down and scream and shout all I want, but it won’t change a thing. What’s more, the poor bloke has got to go on holiday and look like he’s enjoying it. So, with that in mind, I have told him to have a great holiday and not to worry about it until he returns.
It’s obviously a huge blow for us as our cash flow is now completely shut off. It’s equally frustrating that the business email doesn’t work and if you ordered in the last 36 hours we can’t process that. Sadly, I am not here providing any solutions, just informing you of the issue we currently have. I do hope that you can all bear with us until we can get this resolved.
and later:
A short update tonight. We’ve been advised of the following:
“Unfortunately at this stage you must assume the worse and that your website is unrecoverable!”
That is a worst case scenario, but I am not sure what the best case is! We are now working with a company who are getting our email back working. Sadly, we won’t be able to access any old messages, but we will at leats have a line of comms we can all use.
By tomorrow, anyone going to the web site will see a temporary page explaining what has happened and that we are working to resolve the issue. At present the time involved is uncertain, we just need to await the return of the web chap and see what he can do. I am not sure if mirror versions exist of the site, I do hope so, but hope is a thin diet.
Once we get the email up and running we can then see where we are with regards selling stuff.