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Technical Feedback and question regarding claiming a prize

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This topic contains 13 replies, has 7 voices, and was last updated by  storminwolf 4 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1195174

    storminwolf
    Participant
    1332xp

    I think this got lost in the  thread I posted it in so decided to post it as a separate thread:

    Glad to have ya’ll back and the webiste is way faster loading, the few hickups will be sorted in no-time, I’m sure.

     

    And a quick question I actually won something last weekend and claimed the prize, but have not heard anything back, and just wanted to make sure that did not get lost during the move of the website. (This is now 2 weeks ago and I haven’t heard anything 🙁 )

     

    And a technical feedback I updated my profile and when switching between the tabs I got error messages the site was not found immediately after it actually finished loading, just going back solved that issue though.

    On the same area then swictihing the who can view the new selection is not reflected or displayed until after clicking the save button down below, which can be confusing.

    I’m on a Mac in Safari with all current updates.

    But still great job guys looking forward to see what’s about to come our way

    #1195258

    timchubb
    Keymaster
    1009xp

    I’m sure your prize will be sent out soon, the guys have been manic last two weeks getting ready for games expo, ott and 2.0 glad your liking the the speed boost 😀

    #1195924

    lawnor
    Participant
    4138xp

    Justin processes that email account when he has time.  He doesn’t check it every day and I don’t think anyone else deals with it.  On a good day it can take a few weeks to get things dealt with, and Justin and the BoW guys have been super busy recently with the website, and now they’re at the expo.  I wouldn’t expect a response too soon, but he will get back to you when he can.  Although anyone who submitted a claim before the changeover would appreciate knowing their claims didn’t get lost or forgotten, I’m sure.  Just like for any “comment below” competition entries on the old site.

    #1199370

    nakchak
    Participant
    5298xp

    Email is a separate system to the site so unaffected by the move to 2.0

    #1200882

    timeslayer
    Participant
    376xp

    I’m in the same situation here, I won a prize and claimed it on the 12th of may (same day the weekender came out), but I have yet to hear from the beasts (apart from the automatic email reply).  Obviously, with the 2.0 move and UKGE, and other games coverage, I’m sure they’re behind on many tasks!  And either way, it’s free goodies they promised to send us, can’t argue with that!! Patience is a virtue =)

    #1200994

    warzan
    Keymaster
    13011xp

    Yep we should start getting it all rolling again later this week 🙂

    Have to get the team home safe and sound first 🙂

    #1201579

    storminwolf
    Participant
    1332xp

    No worries, I was just concerned as it says you have to claim within a few days or something like that. 🙂

     

    #1221663

    timeslayer
    Participant
    376xp

    Hey guys,

    Any news on your prizes?  Since mine was claimed on may 12th I still did not get a confirmation that it was actually going to be processed.  I’m beginning to think at this point the claim may have been lost.  Did anyone claim a prize later and get a confirmation?

    Thanks!

    • This reply was modified 4 months, 2 weeks ago by  timeslayer.
    #1221735

    storminwolf
    Participant
    1332xp

    no news here :/ only got the auto reply.

     

    #1221743

    warzan
    Keymaster
    13011xp

    I’ll chase @dignity up when he’s back from Nottingham 🙂

     

    #1222960

    timeslayer
    Participant
    376xp

    Thanks Warren!  Seems to have worked haha!  He’s going through the backlog right now and my prize claim has been processed.  I’ll pay you guys back in kind in the next few months by going backstage!

    #1223395

    storminwolf
    Participant
    1332xp

    Yep, also got an email 🙂

    #1223521

    tuffyears
    Participant
    3142xp

    its been 3 weeks since Justin passed my details on to the company that are supplying my prize …. heard nothing since. i’m getting cramp camping under the letter box.

    #1230096

    storminwolf
    Participant
    1332xp

    Got mine today (well they where here yesterday but only got to pick them up today 😛 ) So happy 🙂

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