Technical Feedback and question regarding claiming a prize

[storminwolfParticipant 1332xp 0]

I think this got lost in the  thread I posted it in so decided to post it as a separate thread:

Glad to have ya’ll back and the webiste is way faster loading, the few hickups will be sorted in no-time, I’m sure.

 

And a quick question I actually won something last weekend and claimed the prize, but have not heard anything back, and just wanted to make sure that did not get lost during the move of the website. (This is now 2 weeks ago and I haven’t heard anything 🙁 )

 

And a technical feedback I updated my profile and when switching between the tabs I got error messages the site was not found immediately after it actually finished loading, just going back solved that issue though.

On the same area then swictihing the who can view the new selection is not reflected or displayed until after clicking the save button down below, which can be confusing.

I’m on a Mac in Safari with all current updates.

But still great job guys looking forward to see what’s about to come our way

[timchubbKeymaster 1009xp 1]

I’m sure your prize will be sent out soon, the guys have been manic last two weeks getting ready for games expo, ott and 2.0 glad your liking the the speed boost 😀

[lawnorParticipant 4138xp 1]

Justin processes that email account when he has time.  He doesn’t check it every day and I don’t think anyone else deals with it.  On a good day it can take a few weeks to get things dealt with, and Justin and the BoW guys have been super busy recently with the website, and now they’re at the expo.  I wouldn’t expect a response too soon, but he will get back to you when he can.  Although anyone who submitted a claim before the changeover would appreciate knowing their claims didn’t get lost or forgotten, I’m sure.  Just like for any “comment below” competition entries on the old site.

[nakchakParticipant 5298xp 1]

Email is a separate system to the site so unaffected by the move to 2.0

[timeslayerParticipant 376xp 1]

I’m in the same situation here, I won a prize and claimed it on the 12th of may (same day the weekender came out), but I have yet to hear from the beasts (apart from the automatic email reply).  Obviously, with the 2.0 move and UKGE, and other games coverage, I’m sure they’re behind on many tasks!  And either way, it’s free goodies they promised to send us, can’t argue with that!! Patience is a virtue =)

[warzanKeymaster 13011xp 2]

Yep we should start getting it all rolling again later this week 🙂

Have to get the team home safe and sound first 🙂

[storminwolfParticipant 1332xp 0]

No worries, I was just concerned as it says you have to claim within a few days or something like that. 🙂

 

[timeslayerParticipant 376xp 0]

Hey guys,

Any news on your prizes?  Since mine was claimed on may 12th I still did not get a confirmation that it was actually going to be processed.  I’m beginning to think at this point the claim may have been lost.  Did anyone claim a prize later and get a confirmation?

Thanks!

• This reply was modified 4 months, 2 weeks ago by  timeslayer.

[storminwolfParticipant 1332xp 0]

no news here :/ only got the auto reply.

 

[warzanKeymaster 13011xp 2]

I’ll chase @dignity up when he’s back from Nottingham 🙂

 

[timeslayerParticipant 376xp 2]

Thanks Warren!  Seems to have worked haha!  He’s going through the backlog right now and my prize claim has been processed.  I’ll pay you guys back in kind in the next few months by going backstage!

[storminwolfParticipant 1332xp 0]

Yep, also got an email 🙂

[tuffyearsParticipant 3142xp 1]

its been 3 weeks since Justin passed my details on to the company that are supplying my prize …. heard nothing since. i’m getting cramp camping under the letter box.

[storminwolfParticipant 1332xp 0]

Got mine today (well they where here yesterday but only got to pick them up today 😛 ) So happy 🙂

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