Reply To: BattleTech: Mercenaries – CGL does a shipping booboo? Internet rages!

[jamescutts]

Update from yesterdays “Tuesday News Day”

• There will be a backer update released later in the day.
• Reported shortages have been processed and stock is being moved between hubs at present.  There are 20 shorted swag items that need to be shipped to hubs by CGL. As soon as these are resolved international shipping will commence.
• Several European retailers reported Kickstarter-funded items were being shipped to them this week.  This was due to a miscommunication in street dates and CGL’s sales manager has told distributors to embargo these items.

So in summary for us folks in the rest of the world all are shipments are actually being help up by 20 items of tat swag most of us probably had no interest in. Edit: I checked and Turns out some of those are the silly challenge coins, I did check and apparently I have one, presumably a free reward from my pledge? Mentioned in other places, some of that stock is being moved around, some is also coming from production, several short items are coins, so in reality I would think it wouldn’t be fast to resolve as they seem to be cause issue for the US shipments too, also I really hope there using airmail!

At least we have some sort of update, from the stream and some other sources it would appear Rem is just as frustrated with the communication situation, reading between the lines a bit it looks like all comms need to get approval and the person who does approval is currently off, and/or that updates from QML also require approval possibly from them.

A little disappointing that the backer update later in the day wasn’t forth coming, and the lack of it I think just proves peoples frustration, don’t mention there’s going to be a update and then not send one.

 

• This reply was modified 1 year, 5 months ago by jamescutts.
• This reply was modified 1 year, 5 months ago by jamescutts.