Bug? Missing Backstage Pass

[pthw199 400xp 1]

Congrats on the upgrade. I seem to have lost access to Backstage Content over the transition though.

[yoshi 3197xp 0]

Not sure wether my backstage expired but since two hours I can’t access BS content anymore.

[warzan 31213xp 0]

@pthw199 You should be fixed now mate

@yoshi in the back end it looks like your Pass has expired, can you check if thats correct?

[yoshi 3197xp 0]

@warzan In case my Pass expired I renewed it now for another year (via paypal without credit card)

Dont really remember if I had immediate access to Backstage last time I did it the same way, but as of right now I do not have access yet.

Man, I can hear the party going Backstage : (

[warzan 31213xp 1]

Try now @yoshi 🙂

[yoshi 3197xp 3]

Thanks a million mate and a big backstage hug  : D

[koraski 1981xp 0]

The new site works great on my phone. Unfortunately it looks like I have lost Backstage access as well. I signed up for a year on Dec 13 so I know it hasn’t expired.

[pthw199 400xp 0]

All fixed. Awesome – thanks for the quick turnaround!

[portcullis 6725xp 0]

My BS pass has also disappeared into the ether in the transition.

[warzan 31213xp 0]

@koraski Try now mate

[warzan 31213xp 0]

@portcullis That should be you sorted mate

[portcullis 6725xp 1]

@warzan Yup, ta.

[shart1979 218xp 0]

Hi, I’m in the same boat I think – Just tried to access content and suggests I don’t have the permissions.

I think the payments should be fine as on the monthly plan but let me know if I need to do anything my end,

Cheers guys (and liking the new site so far!)

[shart1979 218xp 0]

Any update on my status? Is there an alternative way I should be reporting my problem?

 

 

[warzan 31213xp 0]

Try now @shart1979

 

Sorry I missed your earlier post mate

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