Bug? Missing Backstage Pass

Home Forums Technical Support Bug? Missing Backstage Pass

This topic contains 15 replies, has 7 voices, and was last updated by  nyilus27 5 days, 14 hours ago.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #1180265

    pthw199
    Participant
    71xp

    Congrats on the upgrade. I seem to have lost access to Backstage Content over the transition though.

    #1180795

    yoshi
    Participant
    735xp

    Not sure wether my backstage expired but since two hours I can’t access BS content anymore.

    • This reply was modified 4 weeks ago by  yoshi.
    • This reply was modified 4 weeks ago by  yoshi.
    #1181436

    warzan
    Keymaster
    12013xp

    @pthw199 You should be fixed now mate

    @yoshi in the back end it looks like your Pass has expired, can you check if thats correct?

    #1181575

    yoshi
    Participant
    735xp

    @warzan In case my Pass expired I renewed it now for another year (via paypal without credit card)

    Dont really remember if I had immediate access to Backstage last time I did it the same way, but as of right now I do not have access yet.

    Man, I can hear the party going Backstage : (

    #1181638

    warzan
    Keymaster
    12013xp

    Try now @yoshi 🙂

    #1181790

    yoshi
    Participant
    735xp

    Thanks a million mate and a big backstage hug  : D

    #1183016

    koraski
    Participant
    912xp

    The new site works great on my phone. Unfortunately it looks like I have lost Backstage access as well. I signed up for a year on Dec 13 so I know it hasn’t expired.

    #1183692

    pthw199
    Participant
    71xp

    All fixed. Awesome – thanks for the quick turnaround!

    #1184251

    portcullis
    Participant
    187xp

    My BS pass has also disappeared into the ether in the transition.

    #1184369

    warzan
    Keymaster
    12013xp

    @koraski Try now mate

    #1184370

    warzan
    Keymaster
    12013xp

    @portcullis That should be you sorted mate

    #1184440

    portcullis
    Participant
    187xp

    @warzan Yup, ta.

    • This reply was modified 4 weeks ago by  portcullis.
    #1184682

    shart1979
    Participant
    43xp

    Hi, I’m in the same boat I think – Just tried to access content and suggests I don’t have the permissions.

    I think the payments should be fine as on the monthly plan but let me know if I need to do anything my end,

    Cheers guys (and liking the new site so far!)

    #1190799

    shart1979
    Participant
    43xp

    Any update on my status? Is there an alternative way I should be reporting my problem?

     

     

    #1190819

    warzan
    Keymaster
    12013xp

    Try now @shart1979

     

    Sorry I missed your earlier post mate

Viewing 15 posts - 1 through 15 (of 16 total)

You must be logged in to reply to this topic.