Reply To: BattleTech: Mercenaries – CGL does a shipping booboo? Internet rages!

[dawfyddParticipant 11926xp 2]

Honestly it looks like the issues are twofold:

1. Catalyst subcontract all their shipping out to an external company who (from all appearances) is taking them for idiots and massively overcharging them (I worked in logistics for 13 years prior to last Christmas, I’ve shipped pallets by next day service for a fraction of what folks are being billed for. Hell, I have a big box of Gundam kits coming from Japan by FedEx that is costing less than £50).
2. There appears to be no one on Catalysts end who challenges these things before inputting them, as they noted earlier this week that they had loaded all the shipping costs sent to them into Backerkit, suggesting that no one had given those costs at least a cursory examination before and raised the high costs with their shipping partners.

And yes, I fully appreciate that CLG is a comparatively small operation, but it does feel like they subbed out their logistics with no oversight in place….