Reply To: BattleTech: Mercenaries – CGL does a shipping booboo? Internet rages!

[sundancer 42979xp 1]

News from CGL:

Hey there, backers!

To follow-up on last week’s update, QML is currently working their way through our list and making adjustments to shipping prices that will correct both the error with the Savannah BattleMat and the packing fees. This recalculation could take a couple of weeks, and we will be doing everything in our power to help expedite this process on our end.

For any backers who have already charged their cards based on what they saw in BackerKit, please rest assured that we will be refunding the remaining amount after we have posted the correct shipping charges. We are also looking further into the complexity of taxes and VATs to certain areas to double check that everything is correct, thank you backers for pointing us in that direction.

Thank you backers for any and all feedback, it truly does help us do right by you.

I’d say “they are really trying”. Still waiting the final numbers though 😉