Reply To: BattleTech: Mercenaries – CGL does a shipping booboo? Internet rages!

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They mentioned some sort of challenge coin as being ‘not in stock’ and gave backers an option to contact QML to have it refunded instead.

Of all the dumb things they’ve done that’s another one to add to the list.

Meanwhile we got FreeLeague telling backers of one of their campaigns that due to a mistake they were short on a specific item and they’re simply refunding folk affected unless they indicate that they want to wait the x amount of time for it to be shipped.

Scale75 having issues shipping the airbrushes … they told us it was because they were having financial issues which meant they were being extra frugal when paying for stuff which ended up affecting their delivery of their kickstarter. It’s not nice to hear these things, but … at least they had the guts to admit that they had made mistakes and were fixing it. (of course some backers being the *beeps* they are they start shouting ‘scam’ and ‘fraud’ so even with this info in hand but that kind of negative attitude can’t ever be fixed … )

With this kickstarter all I’m seeing is one miscommunication after another with no real attempt at fixing anything.

I suspect the existing fan base of Battletech is buying enough product for them to survive this mishandling of the kickstarter ?

Any other company would be dead in the water by now.