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MiniWargaming put in a call to GW
June 4, 2011 by beerogre
MiniWargaming have posted a very well reasoned open letter to the bosses at GW.
What do you think guys?
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3rd times a charm…nice find to all three of you 😉
I think this is the argument we can all point to and say yes, this is how we feel. I like the minis and the rules (for the most part), but the way they treat the customers really needs changing. This is a good example of how to try and get them to listen.
Thats some good points, I hope GW listens, but GW generally doesn’t :/
I see a thin smile forming on GW’s collective faces… and then they’ll move on. And so will you.
Best miniatures…. my backside!
Yeah I’ll move on alright.. possibly to a cheaper, less arrogant and less deluded company but first I want to see how they handle this.
Jeez. Just quit the damn evil empire, fer gadz! We have SO many BETTER alternatives today, it’s not like when I started on the hobby some 20 years ago. GW may be making better miniatures today than back then (less inspired, but technically better, certainly), but in EVERY other way their products are PANTS, and their business strategy just underlines it. I guess from an indie retailer perspective that vid makes sense, but it doesn’t really ‘do’ anything for me. Why should I spend time on waiting for, hoping for, pleading with GW when I have already decided I will… Read more »
Sadly talk is cheap…GW will change when bank balance and stock market makes them have to change their ways. Excellent post pointing out issue but I feel hobby will pay attention but GW might not.
We are living in interesting times – GW hopefully will change but in fanboys keep being sheep why should they bother.
Stolen quote from utube comments (game of thrones reference i think)
– A lion doesnt concern itself with the opinion of sheep
spot on with the fanboys observation.
i really do like these guys and that was a geniune statement from them they did an unboxing of the resin stuff last week and really tried to find all the best points to them its sad to think all these fans of games workshop are having such a bad time however mantic are the ones to watch in my opinion just look at the cost to get started there and if the sifi range continues in the same dramatic format then the skys the limit for mantic.
I like Mantic but they are still a very young company that owes BOW a great deal for helping promote their product. Privateer Press has a head start on Mantic but are falling behind when it comes to keeping their products on the shelves.
GW is currently far ahead of both these guys but the next few financial reports will shed better light on the recent decisions they have made.
I very much doubt Mantic are making that much profit, their prices are far too low currently. But I think their project is a long term one, and that the money they do make will be invested in bringing us much-needed models and increasingly better quality.
The funny thing is that all of Mantics stuff is written by Alessio Cavetore who used to work for and write rules for GW. He left GW when the ridiculous prices and lack of care for the hobbyists started and is now the major figure in the new up and coming company which does care about the hobbyist with low prices. Mantic reminds me of how GW used to be.
Good video – well thought out and better than a rant lol. Shall post this on facebook.
I LOVE how he is doing this in front of a wall full of Privateer Press products. 😀
I feel that if GW don’t already know this, then they don’t deserve such a polite message.
Not that they will take much notice.
Overall agreed with the open letter but GW will probably go away with the concept that it is not good to lump all the bad news in the same basket, People might walk.
Spread it out so they only complain. Thanks for the the advice on spin.
well structured and thought out. This video really sums up what i ,and i think many other wargamers, believe. I really,really hope that this video somehow reaches the upper echelons of GW management and that they take notice. For if they don’t,well, they might just end up shooting themselves in the foot.
HERE HERE Matt! Well said and well done! I back everything you said whole heartedly.
Hey John, by any chance is your tank up and running? I can think of one place we can role up and shell. They might take notice of us gamers for a change.
Matthew might just be my new hero. Nothing he says is new, anyone with half a brain will have figured if not all then at least most of it already. But this is just an excellent summary with some excellent reasoning AND above all, and something that i value immensely, performed in a civilized manner.
A really good open letter to GW. I must admit that I absolutely love the IP of 40k and Fantasy, but as he says the startup costs for these games are way to high to even allow an impulse buy. I suppose its fair to say that the thing that makes me so irritated at GW’s pricing strategy is that at the same time as making its miniatures more expensive to purchase, it is also encouraging larger and larger armies. I remember back when I started that the standard size of an army was around 1000pts for a good afternoons… Read more »
That’d be a great idea. For GW to develop a small add on to WHF especially, to scale down the points. Similar to a City Fight thing. Something that would make the game more adaptable to the small scale battles that people could play who are starting off. Just snowballing a few ideas. Everything skirmishes, though units could fall into formations, so say a group of between five and ten spearmen could form a phalanx between two pieces of terrain. Remove heroes and lords for the smaller games and use Unit champions to lead, give them something small to make… Read more »
For WHF especially I think it would be a great idea to encourage entry into fantasy wargaming. Now I happen to love the Empire, but that’s mainly out of a historian and fantasy freak’s ability to understand and imagine the background, which is hardly as compelling let’s say as the 40k universe (after all, its an entire universe!) With a smaller scale for fantasy, people could start actually creating their own stories, backgrounds and characters to really get into the hobby (the kind of team creation you get in Blood Bowl, or gangs in Necromunda and Mordheim) which can later… Read more »
He makes good points on all the prolems the comunity is having with GW, but like trebomills says GW wont be listening anytime soon until their bank accounts and stock starts feeling the pinch.
We live in intreting times
Very well said, I’ve been with GW since around about 1996 with the lizardmen vs bretonnia box, and around then all the kids at school played warhammer, many of them obviously went with it being a craze at the time, but others like myself have been loyal and stuck with it since. but i have to say i don’t see a huge amount of kids joining the hobby now. I’d heard a small amount about Privateer Press before but not really looked at it. Since all the ranting etc i have ordered a trollblood starter box, and to be fair… Read more »
i saw this video last night. i pretty much agree with everything he said: except one.
the prices of their product is not fairly priced. The guy talked as though their yearly price hike is a routine thing and isnt bad. when i think its the biggest offender. no other miniatures company in the world hikes prices at the rate and scale gw does. their pricing is way over the top, not fair pricing, and the biggest reason in my opinion GW is circling the drain.
he did make a lot of really really good points though. GW’s PR guy sucks
I doubt anything will change, but its certain that the week of doom wont be swept under the carpet as easily as previous GW misadventures, and pressure is building on them. The post launch issues with finecast are only adding to it. The most important point he made, and the one that really bothered me (not that price rises should always be accepted, but I personally found this worse) was labelling their own customers (the indie retailers) as freeloaders. That , to me, was so shockingly unprofessional I struggle to understand how Wells still has a job, or his legal… Read more »
just posted this vid on facebook. this whole situation with GW really saddens me. i, as a lot of people, grew up with GW and ive witnessed over the years, the white dwarf go down hill, and what i can only describe as the spirit of the company, completely change. but unfortunately we can all record and make as many posts as we liek on social gaming forums, but GW will only take notice, if we reply to their recent actions by placing locks on our wallets and not spending our money there. dont get me wrong i love their… Read more »
White Dwarf….. I think the changes in that magazine really sum up the changes in GW. The first one I got had lots of hobby articles, background (Chapter Approved!!) and all sorts of interesting bits and pieces. Now its a glorified catalogue.
Found out last week that in the USA it is classed as a trade catalogue to benefit from cheaper postage rates.
Magazines cost more to deliver apparently
Well that just about confirms it!
The questions that hit me is as follows… How many fellow gamers did we loose over this ??? Is there a way to reverse the bad choices made by GW ??? In reference to the obvious decline we will see over all the points made by Matt. At the end of the day it is more important to strengthen the hobby itself than to address GW on these issues. Because it seems like rubbing salt in the wound on one hand and will result in more loss within the hobby as a whole. In the other hand it kinda seems… Read more »
all ready put my thoughts on youtube. also love the exclusively privateer press product back ground!
Disagree with the excuse for the resin price increase being misunderstood.
Ronnie was saying on Turn 8 that the Revenant Knights doubled in quantity and the price halved if I heard aright.
sorry, cheaper material and price increase is cheeky to just pass it off as okay cos it is the “annual” price hike.
even worse when they try to pass it off as due to inflation…
I’ve posted it!
http://theseainttoys.blogspot.com/
This vid needed to come out…he is so right. I still agree with him that they make some of the best miniatures around, but some of the decisions made really have made myself question my own loyalty to them: is it misplaced?
It is the online community which keeps the excitement for the hobby alive for me. Places like BoW, MWG and BTP are great showcases for the hobby and all that it represents. As someone who lives no where near a GW company store, I rely on the Information, entertainment and enthusiasm displayed by the likes of Warren, Andy, MWG Matthew, MWG Dave, Shawn and yes even Darrell. All this said I don’t get Mr. Wells’ statement that Online companies don’t contribute to the hobby. I would say they do more than GW stores because they have to carry the hobby… Read more »
Couldn’t agree more. GW’s online presence used to be great, with Black Gobbo being the highlight. They used to have forums, but decided to shut them down. Black Gobbo was replaced later on with What’s New, which has more plugs and links to products in their online store than tips and tutorials on the hobby. I love the internet presence that the wargaming hobby has established in the last 2-3 years. There are so many sites to visit with tons of users posting tips, advice, models, and more, that it amazes me that a company like GW wouldn’t want all… Read more »
Well said Mat! I’m glad to see that the community is standing up to GW.