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502 Error

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This topic contains 10 replies, has 8 voices, and was last updated by nakchak 6 years, 7 months ago.

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June 4, 2018 at 3:13 am #1200894

turak
Member

818xp

0

For the last 2 days I get a 504 Error when trying to get on to the site from Australia. If I use a VPN I can get to the site.

June 4, 2018 at 4:42 am #1200905

warzan
Keymaster

31125xp

0

Thanks for this!

I’ll get looking into this today!

June 4, 2018 at 5:42 am #1200916

koraski
Participant

1981xp

0

I have been getting a 502 error all day Sunday as well. It’s better now though the site is still very slow to load. I am in the US east coast – NYC area if it helps.

June 4, 2018 at 5:45 am #1200917

torros
23820xp

0

I’m getting the same error occasionally as well in the UK

June 4, 2018 at 7:24 am #1200939

nakchak
5539xp

0

Looking into it guys, bit of a random one I’m afraid

June 4, 2018 at 8:34 am #1201008

koraski
Participant

1981xp

1

The issue seems to have passed, for me at least. There was a good 12 hours where I could not connect at all though. I didn’t have any problems with other sites so I thought BoW 2.0 had failed. I am glad it was just a possibly local connection issue rather than the site being down.

June 4, 2018 at 8:37 am #1201009

warzan
Keymaster

31125xp

0

I don’t think it was local @koraski as half our team here at the NEC lost access and the team in the US couldn’t get access either.

@nakchak should be able to get to the bottom of it though 🙂

June 4, 2018 at 2:57 pm #1201282

equivokate
365xp

0

Likewise, US east coast, Boston area. 502 and 503 errors.

June 4, 2018 at 3:12 pm #1201306

timchubb
Keymaster

3166xp

2

I have tweaked some server settings, on the “evil twin” web server, which seems to have stopped the root cause of the issue, i shall keep monitoring for any blips, but im pretty confident that the issue is resolved.

June 5, 2018 at 7:17 pm #1202187

somegeezer
18431xp

0

I had a few over the weekend. I assumed it was Expo traffic and the first proper load test on the new site.

FWIW the 502 was from your hosts, so a semi-educated guess would be load on your database.

June 5, 2018 at 10:25 pm #1202349

nakchak
5539xp

0

@somegeezer dB was fine, one server in the cluster was recycling workers too aggressively, so with load it was killing workers at the same rate as traffic was hitting it
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