Reply To: BattleTech: Mercenaries – CGL does a shipping booboo? Internet rages!

[jamescutts 6925xp 1]

I don’t really think there is anything more that CGL will do, its very very close to actually shipping out, just weeks away so I can’t see them delaying further. They have already covered distribution costs (those to the shipping hubs) I cant really see what more they could do, there tied into the deal with QML now the stock is at their hubs even more so. QML will clearly be making some profit out of the shipping rate they are after all a business, possibly a fair bit of it too, i don’t think CGL will be.

It will vary across the world but you most likely don’t have any right to a refund or to cancel, you are afterall making a pledge not a purchase, something Kickstarter makes very clear to you before you pay anything.

The best thing that can happen now is to feedback, CGL have to be aware there are a lot of unhappy backers, even in the US (the biggest market) this seems to be the case. I haven backed their previous kickstarters but shipping wise the costs seem to have been lower, clearly global events play into this somewhat but distribution the thing that was most likley to be hit by this was covered by CGL.