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Firefox Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Home Forums Technical Support Firefox Error code: SSL_ERROR_RX_RECORD_TOO_LONG

This topic contains 2 replies, has 2 voices, and was last updated by  wolf320f 3 months ago.

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  • Author
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  • #1212880

    wolf320f
    Participant
    988xp

    Hello guys, in the last 24 hours firefox has stopped showing the website completely all you get is a white screen saying Error code: SSL_ERROR_RX_RECORD_TOO_LONG  with a direction to see the website owner.

    I can get the website on Microsoft edge but would much prefer getting it ok on the one browser if possible. ive restarted in firefox safe mode all plugins disabled its still persists with the error. restarted my machine still it persists.

    Anything that can be done your end? ive run deep scans for virus and malware and gone through everything my skillset can throw at it any help would be appreciated

    #1212948

    timchubb
    Keymaster
    1004xp

    @wolf320f have you updated to the latest version of firefox, i am unable to reproduce the issue using the latest version of firefox on windows 10,  also could you try visiting the site in private browsing mode, to rule out any issues with caching copies of files on your machine.

    Its possible that with the industry wide move to deprecate TLS 1 and 1.1 (old versions of SSL) that some strange settings in browsers will break connectivity if they reject newer SSL implementations.

    #1213051

    wolf320f
    Participant
    988xp

    thanks Tim cleared the cache,  upgraded firefox,  ran advanced system care tool now back up and running

    havent a clue what was to blame but thanks for the swift assistance

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